Placing an order is fairly straight forward. Below is a summary of how you can obtain our products. Important to know is that PHAradox is a brand of Helian Polymers and once you order you will do business with the company Helian Polymers.
We carry various products which we aim to keep in stock. Inform if we have plenty of stock to meet your needs by using the contact form. We do not publicly post stock levels, but answer within 24 hours on business days. Other materials, like the in-house developed PHAradox branded compounds, are often made to order.
We only accept orders in writing: by mail, sent to firstname.lastname@example.org, a formal purchase order from your company or you can use the contact form. Please state your material, requested quantity, delivery address and invoice address (if different from the delivery address). For companies, schools and universities within the EU we also require a VAT number. An official purchase order with all the above mentioned details is preferred.
Need an official quote first? No problem. We can send you one before you can commit to an order.
Packaging quantities can vary per product. Minimum order quantities are defined by the standard packaging unit:
PHAradox compounds (pellets): 20kg bags
Enmat (pellets): 25kg bags
Enmat (powders): 10kg bags
Custom development costs are discussed on a per project basis.
Costs vary per material and we work with tier pricing. Larger quantities mean lower prices. All prices communicated are in euros, except when stated otherwise, and without shipping costs. Outside the EU import duties and other customs levies may apply and these are not known to us. Please inquire with your local customs office for more information.
Shipping costs (provided upon request) depend on weight of the order and destination are valid on the day itself and only valid for a limited time. These can change between quotation and shipping if this time is longer than several weeks.
Below are the price lists in euros and dollars for the Enmat materials we keep in stock. Prices are subject to change without prior notice. Always inquire with our sales team for the current prices. PDFs open in a separate window.
Costs for PHAradox compounds are upon request only.
Note: Prices have increased per December 1 2021. Please check the current prices below. If you have a direct quote from us, please check the "Valid-to" date.
For all initial orders we require a pre-payment up front. Exceptions may be made under certain circumstances for schools and universties. Payment on invoice (afterwards) for subsequent orders depends on credit checks, payment history, order size and destination.
We accept payment by bank transfer as a prefered method. Bank details can be found on our quotes and order confirmations.
Payment by credit card and Paypal are possible, but are subjected to a 3% surcharge. These are to be paid online via MultiSafePay, our online payment provider. We do not accept checks or credit card payments by phone. Note: payment by credit card or Paypal is limited for a total sum (products and shipping) no higher than € 5.000 or its equivalent in any other currency.
Helian Polymers works with dedicated logistics partners and can arrange shipment of your order with DHL or air freight and sea freight. Which service is chosen depends on the size of the order and destination. Of course you are free to have your order picked up by your own carrier from our warehouse.
In case of a shipment with DHL (up until 200kg, worldwide shipping) you will receive tracking details by email.
If you have opted for sea freight note that you will probably need a shipping broker before the shipment leaves the Dutch port. This is something you will have to arrange yourself. Sea freight only apply for shipments over several 100kg and outside Europe.
Speed things up!
We're not Amazon, but we can send you information or a quote faster if you send us your full company details to email@example.com